Certificate Program In Customer Service Management
Customer interaction has assumed a far greater role in digitally connected world. The volume of customer interactions for a modern organization has risen to an unprecedented number. It is now critical for a firm to streamline the way customer interactions are carried out and train the personnel in effective customer service to derive maximum customer lifetime value.
This pioneering program from one of leading B-Schools in India; IIM Rohtak, provides unique opportunity to firms as well as executives and job seekers. The program caters to very specific function and aims to allay the challenges customer facing executives face. The benefits of the program are:
|For Indian Students|
|Application Fee||INR 2,300/- (inclusive of S.Tax)|
|Program Fee||INR 32,000/- + Service Tax|
|Courseware/Study Material Fee||INR 1,500/- + Service Tax|
|Total Fee||INR 33,150/- (without Application Fee)|
|Installment||Date||Amount INR||Amount USD|
|I||14th Nov 2016||INR 17,500/- + S.Tax|
|II||14th Dec 2016||INR 16,000/- + S.Tax|
The IIMR faculty includes a blend of academic excellence and Top management industry experience.
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