Growing Enterprises (SURGE)
Indian Institute of Management, CalcuttaOpen For Admission
In the existing corporate world, good managerial skills are always considered an asset for a particular business organisation. These abilities play a pivotal role in not only keeping everything inside the organisation in harmony, but to elicit the desirable amount of performance necessary for making consistent profit as well. Although there are several business schools across the globe that offer an extortionately expensive management course to grasp the nuances of this particular skill, there is actually much more to it.
In reality, management skills and the other qualities associated with it such as leadership skill cannot be acquired by simply going through the books on this topic. Of course, books will help you follow a certain path to expedite the process of learning but at the end of the day, these qualities have to come from within.
As there are so many facets of good managerial skills, it is extremely difficult to contain them within a few pages. But as a matter of fact there are some qualities that are absolutely necessary to become a successful manager. In this article, some of these qualities are discussed for your convenience.
It is a very important skill of a manager to maintain the harmony amongst the other members of the team so that there are no internal conflicts or personal vendettas regarding one’s cultural background. The key responsibility of a manager is to make the team an epitome of unity in diversity as all of the team members would likely to be from different cultural backgrounds and possess different religious or political beliefs. In order to achieve this state, you need to make yourself knowledgeable (at least on a basic level) of the different cultural backgrounds the employees are coming from and adjust equally with every one of them. By being tolerant and respectful to every culture and belief, you would be able to inspire cordiality and harmony among other employees as well.
Like many other things, energy and positivity is also contagious. No matter, how much platitudinous it sound, it is actually true. Ergo, if you inspire an energetic and invigorating approach among the other employees successfully, it will life their spirits and in consequence they will be able to show better productivity and quality of work. However, you should keep in mind that being positive doesn’t mean being overenthusiastic. An overenthusiastic approach can put unnecessary pressure on your team members and affect their work in a negative way. It can also create false notion in their minds about their own abilities as every person has certain limitations.
This is one of the key abilities in a good manager’s repertoire because this will help you recognise the more important projects from the plethora of projects and assignments. With this ability, you will be able to figure out which assignment will be the most impactful to your organisation at a certain time. This way, the employees will also have a clear idea about their responsibilities and the entire system would run like a well-oiled machine.
To be a good manager, you need to use both your head and heart simultaneously at certain points. Competence is always an excellent asset to possess to figure out tricky situations and overcome them successfully. Having said that, you cannot go through every possible scenario just by thinking. At some places, you need to follow your heart and trust in your gut feeling. A successful manager has to possess a combination of all these qualities.
From a general perspective, it is a quality that every human being should possess. However, for a manager, this quality is of utmost importance for strictly professional reasons. A competent person with exceptional managerial skill wouldn’t be able to reach the pinnacle unless s/he possesses this quality. You can only connect with your team members on a personal level unless you can empathise with them. A personal and empathic connection would help in extracting the best performance from your team members.
A good manager must be accountable for the performance of his/her team members. Accountability refers to the quality of taking necessary actions and responsibilities for others belonging to the team to achieve the common goal. You have to ensure that you won’t forsake your team members whenever a potential threat or difficulty arises. Honesty is also extremely important to be good manager. You have to be aboveboard with others to point out the mistakes they are making so that they can rectify themselves as quickly as possible. Also, honesty helps significantly in creating an image of yours as a leader to your employees.
Amongst all other qualities, it is perhaps the most important because if you are not patient with your team members, the plans can go awry fairly quickly and botch up the entire assignment. You need to comprehend the level of skills of every individual working in your team and be patient with them so that they can improve their performance gradually. Unless you are patient with your employees, they will crumble with the inordinate amount of pressure and responsibility.
In an organisation of considerable reputation and purview, every assignment doesn’t always go according to the plan. Sometimes the situation demands some effective ad-libbing skills. Flexibility is the key to improvise at will. The manager must be flexible and open to the opinions made by other team members and take necessary inputs into account to devise an alternative plan. Besides flexibility, humility is another very important trait that a good manager should have so that other employers do not feel uncomfortable while citing their own vantage points. The manager should be devoid of ego and be able to admit his/her own mistakes whenever necessary.
As a manager, you have to set an example to other team members through your work ethic and character. That way, others will be able to put their trust on you and have your back in adverse situations.
Quick decision making ability is one of the principal ingredients of becoming a successful manager. This ability will help you in figuring out tricky situation without wasting much time and take the necessary and most propitious decision.
Besides these qualities, you need to possess a very effective communication skill so that you can make each and every conversation with the employees effective and bind them together like a family keeping out their cultural and personal discrepancies.
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