The fast changing retail environment demands that professionals learn new skills, improve their efficiency, learn to compete and think out of the box. Since retailers work directly with customers and there is need for good managerial talent to interpret and satisfy the needs and desires of customers. All this requires an education that is intensive, comprehensive and closely linked to the retail business world. The need is to have a program which has all the inherent features of a business management program and includes experiential learning throughout the program. The program takes the participants through general business management and then specializing them in Retail Management. XLRI has specially designed this program of 12 months duration. After successful completion of the program students will be awarded with “Post graduate Certificate in Retail Management”.

Term -I

• Marketing-1
• Economics
• Organizational Behavior
• Financial Management
• Quantitative Techniques

Term-II

• Marketing-II
• Accounting
• Managerial Information System
• Services Marketing
• Retail Management

Term-III

• Merchandising Management
• Store Operations Management
• Retail Communications Management
• Customer Relationship Management

• It exposes the participants to the various theories and practices of Retailing, getting them equipped with the tools & techniques visa vis tuning them to the latest developments and best practices so that they can handle assignments successfully of increasing responsibility and eventually meet the challenges of time.