Telecommunication Systems Management (TSM) has emerged as one of the most exciting and rewarding careers in management. In India the telecom services have grown beyond many expectations. For example, the GSM subscriber base has crossed the much talked 100 million subscriber mark in November 2006. This has put India in the super-elite club of countries boasting to have crossed this mark. Our global GSM subscriber base is next only to China and Russia. Recent development in telecommunication technology has created many business opportunities. However, there are many managerial issues related to service providers, equipment manufacturers, regulators and users. This course deals with technology and management of Telecommunication Systems, which include stakeholders like service providers, customers, equipment manufacturer, regulators, financial institutions experts, project managers, etc. In the present business environment, an understanding of telecommunication systems is a must. To succeed in many other functional areas we require a basic understanding of telecommunication systems. This is also due to the fact that the convergences of IT and telecommunication has blurred the dividing line between the two. Telecommunication Systems Management (TSM) course would deal with basic understanding of telecommunication technology and its management from different perspectives. Areas to be covered in this course include Telecom Technology and its business dimensions such as the customer perspective and services quality management, competitiveness of Indian telecom sector, International telecom management, Project Management in Telecom, brand management and marketing in telecom sector, Financial Management for telecom managers, Regulatory issues in Indian telecom, business opportunities due to convergence, etc. One of the major aims of this program is to develop the decision-making capability in Telecommunication Systems Management (TSM). Recent advances in these areas would be covered in this program.

• Application Closure Date: 25th October 2010
• Date of 1st Installment: 25th October 2010(Along with Application form)
• Date of First Class: 30th October 2010

• Fundamentals of Telecommunication Systems Management: Evolution, current state, and future
• Basics of Telecommunication Technologies such as: GSM, Blue tooth, WLAN, Wi Max, GPRS, Data Network, Telecom Software, Sensors, Ad Hoc Network, 3G/4G, Network, etc
• Aspects of convergence in telecom sector
• Role of Telecommunication Service Providers with case study
• Telecommunication Service Quality- Management and Customers’ perspective
• Telecommunication Project Management
• Telecom service costing, economic evaluation of telecom projects, telecom project financing
• Telecom marketing, building brand equity for competitive advantage
• International Telecom Systems Management
• Competitiveness of Telecom sector in India Systems Management (TSM)
• Telecom Regulatory issues & National Telecom Policy.

The objective of the course is to understand the basics of telecommunication technology and the business aspects related to this technology. This would cover the customers' perspective, regulators' perspective, the equipment manufacturers' perspective and service providers' perspective. The various related issues like marketing, brand management and financial management of the related area would be covered.